Order to Cash
Order to cash services can encompass all stages of administration from receipt of order through to invoicing, payment and banking. DHL Supply Chain works closely with its customers to tailor all parts of the service to suit individual requirements.
The services may consist of:
- order receipt via Electronic Data Interchange (EDI), e-mail or fax
- order processing and confirmation through validated Warehouse Management Systems (WMS)
- invoice generation and mailing (using individualised stationary) and cash collection
- robust reporting mechanism.
Activities are offered as a value added service only.
Supply Chain
- Replenishment order
- Manufacture
- Inbound transport
- Storage of goods at warehouse
- Order preparation
- Despatch
- Invoice generated, payment collected and banked
Service Level Excellence
- Improved operational efficiency through joined up DHL order, warehouse, transport and financial management systems
- Improved inventory and financial visibility through integrated systems providing live transactional data
- Improved response to market demands / volume changes through flexible admin resources within DHL
- Reduced operational impact of implementing regluatory changes through DHL expertise
- Reduced costs through continuous improvement programmes and sharing best practice
- Reduced costs through access to shared functions (assembly, transport, quality)via shared / multi user warehousing or a campus solution
Product Specifics
- Order to cash services can operate in conjunction with all DHL products and services
- Fast response to market demands through flexible admin resources
- Service combination with postponement / late customisation when operating as a regional centre
- Activities are offered as a value added service only.