Primary Care
The Primary Care market can be defined as all health care activity that is undertaken outside of an acute, secondary care, hospital environment.. It is comprised of five separate markets:- Community Healthcare Professionals such as General Practitioners; Community Equipment including Aids for Daily Living; Residential Homes and Home Delivery which is itself comprised of a number of product areas such as pharmaceuticals or surgical dressings. Local Authorities are responsible for significant spend in the residential homes they directly manage and aids for daily living that they buy and issue.
- Replenishment order
- Manufacture
- Inbound Transport
- Receive and sort goods
- Storage of goods at dedicated warehouse
- Order preparation
- Despatch
Service Level Excellence
- Leverages DHLs healthcare experience of healthcare market and relationships
- Offering complements NHS Supply Chain’s activities
- DHL understands and meets all quality and regulatory requirements
- Reduces number of agents involved through one-stop-shop capacity
- Home delivery reduces amount of wastage through patients failing to complete course of treatment
- Reduces risk to consumer, patient and health care professionals
Specifics
DHL’s interest in Primary Care is a natural extension of the work we already undertake for the Department of Health, the NHS and healthcare manufacturers. The objective is to provide the logistical infrastructure to enable goods to get through to the customer, either a healthcare professional such as a General Practitioner or direct to the end customer or patient.
Benefits of Working with DHL
DHL has a proven track record in organising the value chain to manage the continuous supply of goods from a number of various suppliers through different modes of transport to homes or business premises utilising different types and temperature regulated modes of delivery.
This will require aggregated deliveries of time critical goods ranging from low to high value, at times that are suitable to the customer.
Volume growth to this alternate care setting is set to grow at a faster rate than other parts of the economy due to the growing demands of an ageing population and because it is cheaper to treat patients and in most cases the patients choice to be treated in the community setting or in their own home.